Overview
Be an indispensable all-rounder. This programme is perfect for those of you who want to learn a little bookkeeping and a lot of all-round office knowledge. By learning about all the elements that contribute to a smooth-running office, you'll be able to help out in just about any department.
* IMPORTANT NOTE: You can exit after completing any of the levels on NQF4, 5, & 6. To achive your diploma, you have to complete all three levels.
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Part 1: Foundation Level, Registered qualification: Certificate: Office Administration
The Foundational Level will give you the skills to complete all the functions of a Receptionist, Office Assistant, Public Relations Officer and a Marketing Administrator.
Subjects
- Business and Office Administration 1
- Bookkeeping to Trial Balance
- Business Literacy
- Marketing Management and Public Relations
- Business Law and
- Administrative Practice
Cost and Management Accounting
Qualification Upon Exit
- Certificate: Office Administration
- (NQF L5 - SAQA ID 23618)

Admission Requirements
- Grade 12 (Std 10) or equivalent
- You must be at least 16 years of age
- No prior accounting knowledge needed.
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Part 2: Intermediate Level, Higher Certificate: Office Administration
The Intermediate Level will give you the skills to complete all the functions of a Secretary, General Office Manager, Human Resource Administrator and Labour Relations Administrator. It will teach you office management techniques, human resource management, labour relations and economics.
Subjects
- Business and Office Administration 2
- Economics
- Human Resources Management and Labour Relations
Qualification Upon Exit
- Higher Certificate: Office Administration
- (NQF L5 - SAQA ID 23619)

Admission Requirements
- Certificate: Office Administration (NQF L5 - SAQA ID 23618)
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In addition to the above qualification, you now have the option to add the City & Guilds qualification which will provide you with an International Diploma in Business Administration & Support. This is done by submitting additional assessments to City & Guilds. Learn more >>