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Home > Quality Control

Quality Control



The FET Colleges Act (Act 16 of 2006) governs Department of Education TVET Colleges and makes quality mandatory but does not specify how this will take place.The Business Academy has implemented a comprehensive Quality Management System (QMS) to co-ordinate internal processes and thereby manage the quality of “Teaching, Learning and Services”.  An effective QMS ensures that our internal processes harmonise with each other, for the good of all stakeholders.



ISO 9001:2008

At The Academy we take quality very serious. We have therefore adopted the international ISO 9001 methodology for controlling quality, a standard highly recognized by industry. The ISO 9001 quality procedures has been implemented and we are waiting for our final audit to be fully.


ISO 9001:2008 specifies the  requirements for a quality management system where an organisation needs to demonstrate its ability to consistently provide a product and service that meets customer needs and is applicable regulatory requirements.      This includes the requirement to   enhance customer satisfaction through the effective application of   quality systems, including processes for continual improvement   and the assurance of conformity to customer and applicable regulatory requirements.